Last Updated: 9-21-23 1. Introduction Welcome to the Audubon Country Club ("we," "our," or "us") website. At Audubon Country Club, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website, https://www.auduboncc.org/. By accessing or using our website, its subdomains, or any other websites and internet properties owned or operated by us, you consent to the practices described in this policy. 2. Information We Collect 2.1. Personal Information We may collect the following personal information when you visit our website: - Name - Contact information (email address, phone number, address) - Membership details - Payment information (for dues and reservations) - Photographs (for member profiles and events) - Any other information you provide voluntarily 2.2. Non-Personal Information We also automatically collect non-personal information that may not by itself reasonably identify you as the source,such as browser type, IP address, and device information for analytical purposes when you navigate our website. This information helps us improve our website and services. We will take reasonable measures to ensure that any non-personal information we collect is not personally identifiable and may not later be easily used to identify you as required by applicable law. 2.3 Children’s Information We do not promote our website to, nor do we intentionally collect or retain personal information from, children who are younger than 18 years of age. If we discover that we have inadvertently collected information from a child under 18 years of age, we will promptly take all reasonable measures to delete such information from our systems. 3. How We Collect Your Information We collect personal information in various ways, including: - Directly from You: We collect personal information when you voluntarily submit it to us when you register for an account, request to receive emails, contact us with questions or requests, submit comments or reviews, and in connection with other activities, services, features, or resources we make available on our website. - Through Your Use of the Website: We may collect personal information and non-personal information that your browser automatically transmits when you visit our website. We may also collect non-personal information about how you access and interact with our website through the use of automated tracking technologies, such as session cookies, persistent cookies, and web beacons. For more information on our use of these technologies, see the Cookies and Tracking Technologies Section below. 4. How We Use Your Information We use your personal information for the following lawful business purposes: - To provide and manage your membership - To process payments and reservations - To communicate with you regarding club events, news, and updates - To personalize your website experience - To improve our services and website functionality - To comply with legal obligations - To promote the safety and security of website and our online community We will not collect additional categories of personal information or use the personal information we have collected for materially different, unrelated, or incompatible purposes without providing you notice. 5. How We Share Your Information We do not sell, trade, or rent your personal information to third parties. However, we may share your information for our business purposes with: - Service providers who assist us in operating the website and providing our services. - Legal authorities when required to comply with applicable laws and regulations. - A party who acquires our assets in the event of a business transaction such as a merger or acquisition; - Other third parties where you have consented to such sharing at the time you provide personal information to us. 6. Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online platform is entirely secure, and we cannot guarantee absolute security. 7. Cookies and Tracking Technologies We may use cookies and similar tracking technologies to enhance your website experience. You can manage your cookie preferences through your browser settings. If you reject cookies, the functionality of our website may be limited and you may not be able to participate in several of the website’s features. 8. Links to Third-Party Websites Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Therefore, we make no representations or warranties for—and will not in any way be liable for—any content, products, services, software, or other materials available on these websites. We recommend reviewing the privacy policies of any external sites you visit. 9. Your Choices We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with control over your personal information, including the right to: - Access, correct, or delete your personal information. - Opt-out of receiving marketing communications from us (please be aware that although you may opt-out of marketing communications, we reserve the right to email you administrative notices regarding our website and other non-promotional messages, as permitted under the CAN-SPAM Act). - Object to the processing of your personal data in certain circumstances. Please contact us using the information provided in Section 15 to exercise these rights. To help us process your request, please provide sufficient information to allow us to identify you in our records. We reserve the right to ask for additional information verifying your identity prior to disclosing any personal information to you. Should we ask for verification, the information you provide will be used only for verification purposes, and all copies of the information will be destroyed when the process is complete. 10. Data Retention We will retain your personal information while you maintain an account or membership with us or to the extent necessary to provide our services through our website. Thereafter, we will keep personal information for as long as necessary: (i) to respond to any inquiries; (ii) to demonstrate we treated users of our website fairly; (iii) for ordinary business continuity procedures; or (iv) to comply with any applicable laws. 11. Do Not Track Disclosure Some internet browsers may transmit “do-not-track” signals to websites with which the browser communicates. Our website does not currently respond to these “do-not-track” signals. 12. SPAM We do not participate in bulk email solicitations that you have not consented to receiving (i.e., “Spam”). We do not sell or disclose customer lists or email address lists to unrelated third parties. Except as otherwise provided herein, we do not share personal information with any third party advertisers. 13. California Privacy Rights California’s “Shine the Light” law permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided in Section 15. 14. Changes to this Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or a notice on our website. If our privacy practices change materially in the future, we will post an updated version of the privacy policy to the website. It is your responsibility to review this Privacy Policy for any changes each time you use our website. Your continued use of the website after such modifications constitutes acceptance of the updated policy. 15. Contact Us If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at: Audubon Country Club 3265 Robin Road Louisville, KY 40213 502-636-1331 By using our website, you acknowledge that you have read and agree to this Privacy Policy. Privacy Policy for Mobile App Last Updated: 9-21-23 Welcome to the Audubon Country Club mobile app ("we," "our," or "us"). Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our mobile app. By using the Audubon Country Club Mobile App you agree to the practices described in this policy. 1. Information We Collect 1.1. Personal Information We may collect the following personal information when you use our mobile app: - Name - Contact information (email address, phone number) - Location information (when you permit access) - Membership details - Payment information (for dues and reservations) - Profile picture (if you choose to upload one) - Any other information you provide voluntarily 1.2. Device Information We collect device-specific information, including your mobile device's unique identifier, operating system, and version. This information helps us optimize the app's performance and troubleshoot issues. 1.3 Children’s Information We do not promote our mobile app to, nor do we intentionally collect or retain personal information from, children who are younger than 18 years of age. If we discover that we have inadvertently collected information from a child under 18 years of age, we will promptly take all reasonable measures to delete such information from our systems. 2. How We Collect Your Information We collect personal information in various ways, including: - Directly from You: We collect personal information when you voluntarily submit it to us when you register for an account, request to receive emails, contact us with questions or requests, submit comments or reviews, and in connection with other activities, services, features, or resources we make available through our mobile app. - Through Your Use of our Mobile App: We may collect personal information and non-personal information that your device automatically transmits when you use our mobile app. 3. How We Use Your Information We use your personal information for the following purposes: - To provide and manage your membership - To process payments and reservations - To personalize your app experience - To communicate with you regarding club events, news, and updates - To improve our services and app functionality - To comply with legal obligations We will not collect additional categories of personal information or use the personal information we have collected for materially different, unrelated, or incompatible purposes without providing you notice. 4. How We Share Your Information We do not sell, trade, or rent your personal information to third parties. However, we may share your information for our business purposes with: - Service providers who assist us in operating the mobile app and providing our services. - Legal authorities when required to comply with applicable laws and regulations. - A party who acquires our assets in the event of a business transaction such as a merger or acquisition; - Other third parties where you have consented to such sharing at the time you provide personal information to us. 5. Security We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no mobile app is entirely secure, and we cannot guarantee absolute security. 6. Location Information If you grant us permission through your device settings, we may collect and process information about your precise location to enhance certain app features, such as finding nearby club facilities. You can disable location services in your device settings at any time. 7. Analytics and Cookies We may use analytics and tracking technologies, such as cookies, to improve the functionality and performance of the app. You can manage your cookie preferences through your device settings. If you reject cookies, the functionality of our app may be limited and you may not be able to participate in several of the app’s features. 8. Third-Party Links The app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Therefore, we make no representations or warranties for—and will not in any way be liable for—any content, products, services, software, or other materials available on these websites. We recommend reviewing their privacy policies before interacting with these links. 9. Your Choices We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with control over your personal information, including the right to: - Access, correct, or delete your personal information. - Opt-out of receiving marketing communications from us (please be aware that although you may opt-out of marketing communications, we reserve the right to email you administrative notices regarding our app and other non-promotional messages, as permitted under the CAN-SPAM Act). - Object to the processing of your personal data in certain circumstances. To exercise these rights, please contact us using the information in Section 14. To help us process your request, please provide sufficient information to allow us to identify you in our records. We reserve the right to ask for additional information verifying your identity prior to disclosing any personal information to you. Should we ask for verification, the information you provide will be used only for verification purposes, and all copies of the information will be destroyed when the process is complete. 10. Data Retention We will retain your personal information while you maintain an account or membership with us or to the extent necessary to provide our services through our app. Thereafter, we will keep personal information for as long as necessary: (i) to respond to any inquiries; (ii) to demonstrate we treated users of our app fairly; (iii) for ordinary business continuity procedures; or (iv) to comply with any applicable laws. 11. SPAM We do not participate in bulk email solicitations that you have not consented to receiving (i.e., “Spam”). We do not sell or disclose customer lists or email address lists to unrelated third parties. Except as otherwise provided herein, we do not share personal information with any third party advertisers. 12. California Privacy Rights California’s “Shine the Light” law permits users of our app that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided in Section 14. 13. Changes to this Privacy Policy We may update this Privacy Policy from time to time. If our privacy practices change materially in the future, we will post an updated version of the privacy policy through the app. It is your responsibility to review this Privacy Policy for any changes each time you use our app. Your continued use of the app after such modifications constitutes acceptance of the updated policy. 14. Contact Information. If you have any questions or requests related to this Privacy Policy, please contact us at: Audubon Country Club 3265 Robin Road Louisville, KY 40213 502-636-1331 By using our mobile app, you acknowledge that you have read and agree to this Privacy Policy.